Privacy Policy

Craftpath Inc. ("Craftpath," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workforce readiness platform and related services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2.1 Information You Provide

• Account Information: Name, email address, password, and profile information when you create an account.
• Employee Data: Information about your workforce, including names, roles, certifications, credentials, and expiration dates.
• Documentation: Certificates, licenses, training records, and proof of compliance you upload to the Service.
• Communications: Information you provide when you contact us for support or feedback.

2.2 Information Collected Automatically

• Usage Data: Information about how you interact with the Service, including pages visited, features used, and actions taken.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience.
• Website Analytics: We use Vercel Web Analytics to understand how people find and use our site — the pages visited, the site or search engine you arrived from, and your country. It does not use cookies and does not build a profile of you across other websites. Record identifiers are removed from page addresses before they are recorded, and we do not send it your name, email address, or any of your business data.

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and manage employee certifications and compliance tracking
• Send notifications about expiring credentials and required actions
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Comply with legal obligations and enforce our terms
• Protect against fraudulent or unauthorized activity

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating the Service (hosting, analytics, customer support).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share information.

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your information for as long as your account is active or as needed to provide you the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal exceptions.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at privacy@craftpath.ai.

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: